The Regent Apartments

Privacy Policy

Why do we collect your personal information ?

Collecting your information is essential for us to provide our products and services to you. It also helps us to understand your needs, enabling us to provide you with a greater quality of service.

How do we collect personal information ?

We only collect information when you knowingly provide it. Collection may include requesting information by phone, filling out a registration form on check-in, providing your business card to us, or e-mailing or faxing us your details.

Do we disclose your personal information to anyone ?

We may disclose your personal information where you have consented to us doing so. We may also be required or authorised by law to disclose your personal information.

Is your personal information up-to-date ?

It is important that the personal information we collect is accurate, complete and up-to-date. You can contact us at any time to update your personal information, or to tell us if your personal information is inaccurate or incomplete.

Is your personal information secure ?

We take all reasonable precautions to safeguard your personal information from misuse, unauthorised access, modification or disclosure. When your information is no longer required we securely destroy it from our systems.

Can you access your personal information ?

You may request access to the information we hold about you by contacting us. We may be required by law to retain your personal information after you have ceased your relationship with us.

Does your personal information leave the country ?

We do not send personal information outside the country unless to do so is authorised by law.

What about sensitive information ?

Sensitive information can be about racial or ethnic origin, membership of a profession or trade, personal health or other personal information. We only collect, use or disclose sensitive information about you as is allowed by law.

Our privacy policy may change from time to time.

We constantly review our policies and procedures to keep up-to-date with changes in law, technology and the needs of our guests and we may change this policy from time to time.

Can you complain about a breach of your privacy ?

You may lodge a concern or complaint with us by writing to the General Manager. Additional Privacy Information For additional information on privacy visit the Australian Federal Privacy Commissioner’s website:

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This is the second time we have stayed here & we will probably stay here next time we go to Surfers too. The apartments are clean, huge & well equipped with beautiful views. Both the outdoor & indoor pools are warm & relaxing & my 8 yo loves the water slide. The staff are friendly & very accommodating & will go out of their way to be helpful & try to fill any requests. Great location with the beach & surf club across the road & a short walk to Cavill Ave. This place feels like home, only better because it’s a holiday! - Dean & Bel - Tripadvisor

we love this place, back again for our fourth stay and have booked again for the fifth visit later this year, the facilities are perfect for our 2 young boys, close enough to the heart of surfers, to walk the boys in and out of town for dinner or time zone/Infinit visit the new tram service to Pacific Fair is a bonus and is practically at your door step. Reception staff are lovely and very willing to ensure you have a enjoyable stay. - Schott family

Great location (10 minutes walk to surfers paradise), light rail station 2 minutes away, an outdoor and an indoor heated pool, tennis court, spa, saunas, bbq area and a secure underground car park. Restaurants, clubs, convenient food and general shops are only minutes away. The apartments are spacious 2 bedroom 2 bathroom with large wrap around balconies allowing amazing, relaxing views. Nothing better in surfers paradise and also great value for money. We will always stay at The Regent. - The Millards

Had a wonderful stay at the regent apartments on march the 1st to the 9th. Being high up on the 14th floor, we enjoyed a million dollar views to the beach and the river. Waking up seeing the beach every morning was a pleasure! Our accommodation was exceptional, so clean, modern and had all the comforts of home! Thanks to Greg who was so lovely and nothing was too much trouble. With shops, restaurants, and public transports all within a couple of minutes walking distance, it is clearly the best place to stay!! We will be back!! - Julie Landau

On this trip to the gold coast we didn't hesitate to stay at the regent again. Great location, awesome facilities, spacious two bedroom apartment & very good value for money. this time we were lucky to be on the 10th floor and the views were amazing! Greg was friendly and accommodating in meeting our needs. Should we revisit the gold coast we'll be back at the regent! - Simon & Samantha

My family and I have stayed at this wonderful property several times and absolutely love it. Its proximity to the beach, restaurants and shopping is marvelous. We have always felt welcomed by the staff and we highly enjoy all the onsite facilities. Highly recommend if you are seeking a relaxed and stress-free getaway. We are definitely booking again - Ryan -